|
So you've started your own business and you're ready to let the
world (or your neighborhood) know. Now it's time to add public relations
to the list of your entrepreneurial skills. Public relations is
human relations and a critical aspect of growing your business.
Everything you say and do is part of your PR campaign. It is the
image you project every day to everyone you meet. It is about you
and your company becoming a force in the public eye on a regular
basis PR that you undertake yourself can be a primary way to grow
your business and become known without major expense.
There are seven basic steps involved
in mounting your campaign.
Step #1 involves figuring out who you are, what you do and how
to express it in the most succinct and interesting way possible.
There may situations such as networking functions where you have
only 30 seconds to introduce yourself and make that all important
first impression. Spend as much time as necessary practicing your
"intro" until it truly flows in a positive, strong, and confident
manner. Remember that success begets success and great first impressions
will speak volumes about you and your business.
Now that you have developed the most effective message possible,
Step #2 is to determine your ooh-ahh factor, the "story"
about you. It's important to understand why you are news from the
media's perspective and how your products help people or your service
gives value and benefit. Once you know your "ooh-ahh" factor,
you can begin to create materials, which will tailor your story
to the specific media, whose attention you wish to gain.
And this leads to Step # 3 which is to define your audience and
create a media list. Your list will, of course, be determined by
the nature of your product or service, whether you are a local,
national or international company and on which markets you are focusing
your growth. If you are a "localÓ trying to build a business
in your community, then you will focus on local media. On the other
hand, if you are pursuing national growth, you will want to check
out major newspapers such as the Wall Street Journal, entrepreneurial
publications such as Fortune or Inc., or gender specific magazines
such as Good Housekeeping or Men's Health. There are sources for
purchasing media lists such as Bacon's in Chicago or the United
Way. It's important to familiarize yourself with all the media you
contact and to make preliminary phone calls to get the appropriate
name for directing your release or media kit. Do an update at least
every three months.
At Step #4 it is time to put together a press release a simple
3-4-paragraph one-page document that tells your story clearly. It
must be unique to grab media attention FAST. The first paragraph
must contain the "catchÓ phrase to grab them quickly. It should
contain the who, what, when, where, why, and how of your story and
begin with the city and state of origination. Techniques for grabbing
attention include giving a statistic that shows that their audience
needs this information, which makes it relevant to current events
or business news. The second paragraph might consist of a quick
biography or additional information and the third should contain
a quote from the highest source you can find. Sometimes the press
will only use the first paragraph so it must contain all the relevant
information.
The press release should be done on your letterhead on the top
left hand column; it should say FOR IMMEDIATE RELEASE. The upper
right hand should show the CONTACT and give the name and phone number
of your publicist (or yourself). Be absolutely sure it is 100% accurate
in terms of grammar, facts, punctuation, spelling, and names.
Step #5 will involve creating a media kit, which will include a
copy of your press release(s) as well as other information. This
is used to create interest for the press to do a full story or having
you appear on a TV or radio show. It should also include a company
background piece or brochure, a pricing sheet, any press clippings
(reproduced on your stationary) and any other public relations materials.
Grabbing attention is imperative so packaging is critical. It involves
the careful selection of eye-catching colors for the folder as well
as the contents. Quality says a lot so don't skimp.
Now that you've assembled your kit, it's time for Step #6, the
all-important mail out. Presumably you have created your media list
and have the appropriate names with (correct spelling) and titles.
Now comes the most critical part, the follow up! The phone may not
ring. It is up to you to make the calls. Start by saying, "hello,
my name is "and start your pitch within 10 seconds Remember
your hookÓ and tell them in 30 seconds or less why you are the news.
A good rule of thumb on follow up calls is within one week for national,
within three to four days for local/regional or if email, with a
day or two. You might want to create a one page synopsis to use
as a guide when you call which should include who are you, why are
you news, and how your product or service benefits people and gives
value.
Step #7 is a series of seven reminders to help you create powerful
publicity 365 days a year. If you follow these tips, you will be
well on your way to capturing the media's attention!
Make personal contacts as often as possible.
Always carry your business card and materials.
Know what is special about you and get the word out using the media.
Know the media you are pitchingalways watch or listen to a
show before you are on it.
Be prepared for interviews. They might just call you before you
call them.
Be consistent with your image and make sure all your materials reflect
the image you desire to project.
Participate in social and civic activities and help others get business
by networking.
Jill Lublin is an internationally acclaimed speaker and best selling
author of the books, Guerrilla
Publicity and Networking
Magic. She is the CEO of the strategic consulting firm Promising
Promotion and founder of GoodNews Media, Inc. Jill hosts the nationally
syndicated radio show Do the Dream, has a TV show called The Connecting
Minute, and is working on her third book. She can be reached by
phone at 415-883-5455 or by email at info@promisingpromotion.com.
|